AI Isn't a Substitute For Human Skills

As Michael Fenlon, Executive Director of Harvard Online and former Chief People Officer of PwC, puts it, in an age of AI, “nobody in an organization is paid to be average.” Technical skills are now table stakes; what differentiates individuals and organizations is the ability to turn AI capability into business impact.

AI can generate options; humans still must decide what problems are worth solving. Companies need leadership – not automation.