In fact, Christine's [Porath's] research has shown over and over that we falter when exposed to negativity or rudeness. Witnessing rudeness interferes with our working memory and decreases our performance. Mere exposure to rude words reduces our ability to process and recall information. We tend to shut down, stop communicating, and cease being helpful to others. Dysfunctional and aggressive thoughts (and sometimes actions) skyrocket.
Learn more about how to thrive when everything feels terrible.
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