Sunday, January 25, 2009

Article of Interest: Believe It: Complaints Are Gifts

During these tough economic times, you should not look a gift horse in the mouth, especially when it comes to receiving customer complaints. If you get some this year, consider yourself lucky. It means a client, employee or vendor cares enough to talk straight with you.

Learn more here about how you can reveal problems by listening and bond better with those who matter as you grow your business.

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